Return Policy

We want you to be happy with your polish pottery purchase from ANDY Polish Pottery US and we are proud to be your source for polish pottery. We are passionate about providing unmatched customer service and want you to be satisfied with each and every purchase. Because of the unique, handmade nature of our pottery consistency in pattern and form may vary in the same pattern. If you are attempting to match a particular pattern or item, please contact us first and we will send photographs of the current inventory you are interested in before ordering.

Our guarantee covers the functionality of the pottery only. If your pottery arrives damaged, please keep all the original packing materials and contact us within 10 business days from receipt of your order. You may choose to have ANDY Polish Pottery US refund your money, issue a store credit, or replace the item if available in current inventory. Exchanges and returns must be made within 30 days of purchase. To return an item, follow the instructions on the packing slip enclosed with your order and return via USPS or insured parcel post. Shipping and handling and return postage charges will be refunded only if the return is a result of our error.